FAQ

How can we help you?

Do you have a doubt? Here you will find the answers to the most common questions about car and e-bike rental. If you don't find what you are looking for, write to us: we are always available to help you.

Don't you find the answer you were looking for?

Contact us by email, WhatsApp or telephone. We are always available to help you find the best solution.

How does the delivery and withdrawal service work?

With Arkirent you choose where to receive and return the vehicle.
We deliver cars and e-bikes within 25 km from Borgomanero.
Just indicate address, date and time when booking.

For car rental:

  • Validity driving license
  • Identity document or passport
  • Tax ID code

For e-bike rental:

  • Copy of the valid identity document

Yes, you can do it up to 24 hours before the withdrawal date. Write or call us and update your booking without additional costs.

Yes, all our cars are covered by insurance. The details on the roofs and any deductibles are visible during the booking phase. Request deductible according to the vehicle when the contract is closed to proven damage caused by the driver.

It depends on the chosen package:

  • With theBasic package, there is a limit of daily kilometers (100 km per day).

  • With Smart and zero packages bang, you haveUnlimited kilometersTo move without thoughts.

Yes, the rental is also available for a single day. Contact us to check for availability and daily rate.

The service is active in the north-east area of Piedmont, in particular to:

  • Borgomanero
  • Lake Maggiore
  • Orta lake
  • Valsesia
  • Basso Novarese

    And south of Sardinia, Giba, Porto Pino and Sant'Anna surrender

Yes, the license is not required for e-bikes.

Yes, for car rental you must be at least 21 years old and 2 years of license.

No, with the Zero Cambti package you can choose a different address for the return, as long as it is inside the areas indicated.

Yes, the car is delivered with the full and must be returned with the full. Otherwise, the cost of refueling will be charged according to the rates in force, plus a service cost.

We ask that the vehicle is returned in decorous conditions, such as those of delivery. In case of excessive dirt, an extraordinary cleaning cost may be applied.